FAQ

• Will my product descriptions be automatically translated if I have them set in a different language in Shopify?

  No, product descriptions will...

• How we review applications

  We appreciate your interest i...

• What countries are supported on NTWRK?

  We are always looking to prov...

• Do I need to create my own shipping labels?

  Since you will be fulfilling ...

• Shipping Support Center

  Please select which of the fo...

• How do taxes work?

  NTWRK acts as the Merchant of...

• How do I change the email associated with my Stripe Account

  Log into your Stripe accoun...

• What if I have an international bank account?

  All sellers receive payment v...

• How do I update my bank account information?

  From the Stripe dashboard si...

• When do I get paid?

  NTWRK partners with Stripe fo...

• Where do I get paid?

  NTWRK partners with Stripe fo...

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• Can bidders cancel orders placed on their own?

  Bidders are unable to cancel ...

• Can I set a reserve price?

  If you would like to leverage...

• Is there a character limit for show titles?

  Yes, the character limit for ...

• What makes a great show trailer?

  Be brief (8 - 40 seconds) Hi...

• What makes a great show tile?

  The show tile is like a billb...

• Can I exclude shipping to certain countries?

  Yes, please see below for a s...

• When should I schedule my show?

  On average, shows that are sc...

• When can I go live?

  You can schedule a show whene...

• How do giveaways work on NTWRK?

  NTWRK does not have chat mode...

• What do I do once I am live?

  No two shows are ever the sam...

• How are refunds/cancellations handled?

  See Cancellations, Returns, a...

• What is NTWRK Credit?

  NTWRK may provide customers w...

• Customers are reaching out to me directly, what now?

  If customers are reaching out...

• I suspect an order is fraudulent, what now?

  If you suspect that an order ...

• How do I modify/cancel an order?

  You can update or modify NTWR...

• Why am I seeing discounts applied to orders?

  You may see shipping discount...

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